Datenschutzerklärung

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Zoundroom Privacy Policy

Last updated: August 30, 2026

This policy explains what data Zoundroom processes when you use our mobile application, web application and website (together, the “Service”), why we use it and the choices available to you. Reading this policy does not mean that you consent to optional analytics.

Controller and contact

The data controller is Zoundroom, established in Spain. To ask a question or exercise your rights, contact info@zoundroom.com.

Data we process

Depending on the features you use, we may process:

  • Account and profile: user identifier, name, surname, email address, date of birth, language, profile picture and preferences.
  • Content and collaboration: projects, recordings, files, notes, lyrics, tags, comments and content shared with a band. We process this content to provide the features you request.
  • Access and security: sessions, sign-in provider, IP address, technical logs and information needed to prevent abuse or investigate incidents.
  • Device and permissions: operating system, app version and permissions you choose to grant, such as microphone, camera, photos, files or notifications.
  • Subscriptions: plan, status, store, country, price and transaction identifiers. Zoundroom does not receive your full payment-card details.
  • Notifications: device token and notification preferences.
  • Support: information you choose to provide when contacting us.

If you sign in with Apple or Google, we receive the account information that provider authorizes, normally an identifier, name and email address. We do not request your contacts or social-account activity.

Purposes and legal bases

  • To create and manage your account, synchronize content, enable collaboration and provide contracted features: performance of a contract.
  • To process and verify subscriptions: performance of a contract and legal obligations.
  • To protect the Service, prevent fraud and diagnose failures: legitimate interests, subject to your rights.
  • To answer requests and comply with tax, accounting or legal requirements: legal obligation or performance of a contract.
  • For product analytics, campaign measurement and non-essential technologies: only with your consent, where required.

Analytics and measurement in the application

Mobile analytics is optional and remains disabled until you accept it. If you accept, we may process usage events, screens visited, interactions, app version, platform, technical device information, an internal user identifier and campaign-attribution information.

We use:

  • Amplitude, to understand product usage and diagnose errors.
  • AppsFlyer, to attribute installations and measure campaigns.
  • Meta App Events, to measure campaigns and conversions.
  • Microsoft Clarity, to understand interactions and sessions within the application.

Our event layer excludes free-text fields, names, email addresses, lyrics, notes, creative content, file paths, full URLs and credentials. To measure campaigns and journeys across Zoundroom's public pages, we may process limited public paths, such as a language or article identifier. Providers may also process technical identifiers under their own privacy policies.

On iOS, the advertising identifier is enabled only if you also authorize tracking through Apple's system prompt. Refusing that prompt does not prevent you from using Zoundroom.

You may refuse analytics and continue using the application. You can also change your choice at any time under Profile → Analytics and privacy. Withdrawing consent stops future optional collection on that device; it does not affect processing lawfully performed before withdrawal.

Cookies and website measurement

The website uses strictly necessary storage to operate and remember your choices. Google Analytics and Meta Pixel load only according to the options selected in the cookie panel. You can reopen that panel through “Cookie settings”.

Providers and recipients

We share data only when needed to provide the Service, comply with law or when you authorize us. Our providers include:

  • Supabase, for authentication, databases and backend functions.
  • Google Cloud, for storage and technical services.
  • RevenueCat, Apple, Google Play and Stripe, for subscriptions and payments.
  • OneSignal, for notifications.
  • Amplitude, AppsFlyer, Meta and Microsoft, for the optional analytics described above.

We may also disclose data when legally required, to protect rights and safety, or as part of a corporate transaction with appropriate safeguards. We do not sell your personal data.

International transfers

Some providers may process data outside the European Economic Area. Where applicable, we rely on adequacy decisions, standard contractual clauses or other safeguards recognized by applicable law.

Retention

We retain your account and content while the account remains active or as needed to provide the Service. After a deletion request, we delete or anonymize data except where temporary retention is necessary for security, backups or legal obligations. Subscription records are retained for applicable tax and accounting periods. Analytics data is retained according to each provider's settings and only for as long as needed for the purposes described.

Your rights

Where applicable, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent without retroactive effect. You can delete your account from the application or contact info@zoundroom.com. You may also lodge a complaint with the Spanish Data Protection Agency or your local supervisory authority.

Security, children and changes

We apply reasonable technical and organizational safeguards, although no system can guarantee absolute security. The Service is not intentionally directed to children who cannot legally provide consent; their legal representatives may contact us to request data deletion.

We may update this policy to reflect legal or Service changes. We will update the date above and communicate material changes when required.