En cas de divergence entre les versions, la version espagnole prévaut.
Zoundroom may, at its sole discretion, offer a subscription with free access for a limited period of time (“Free Trial”). To activate the trial, you may be required to provide billing information.
If you start a Free Trial, you will not be charged until the trial period ends. On the final day of the Free Trial, unless you have canceled your subscription in advance, the corresponding fee for the selected plan will be automatically charged.
Zoundroom reserves the right, at any time and without prior notice, to (1) modify the terms of the Free Trial offer, or (2) suspend the Free Trial offer entirely.
Zoundroom reserves the right to modify or replace these Terms and Conditions at any time. If we make any material change, users will be notified at least 30 days in advance before the new terms come into effect.
What constitutes a material change will be determined at Zoundroom’s sole discretion.
Certain features of Zoundroom are offered through subscription plans (“Subscription(s)”), which are billed in advance on a recurring basis, according to the applicable billing cycle (“Billing Cycle”).
At the end of each Billing Cycle, your subscription will automatically renew under the same conditions unless canceled in advance. You may manage or cancel the renewal through the app store from which the app was downloaded (Google Play or App Store), following their procedures.
If you subscribed on the web (app.zoundroom.com), you can cancel the renewal in Settings → Your plan → Manage subscription or by writing to support@zoundroom.com. When you cancel, you keep your plan until the end of the period already paid and you are not charged for further periods.
If you are a consumer, you may withdraw from a paid Subscription (Pro or Band) within 14 calendar days of taking it out, without giving any reason and at no cost. If it started with a Free Trial, the 14 days run from the first day of the trial. You have this right once, when you subscribe: automatic renewals do not open a new period, but you can cancel the renewal at any time.
How to withdraw. Just tell us clearly before the 14 days are over:
You can use the model form below, but you don't have to. We will confirm by email that we have received it.
What happens next, depending on where you subscribed:
When you withdraw, the Subscription ends at that moment and your account goes back to the free plan. We don't delete anything you created, but the free plan's limits apply again.
Model withdrawal form (complete and return this form only if you wish to withdraw from the contract):
To Eliseu Bellés Martí (Zoundroom), Apartado de Correos 38 (PO Box 38), 12180 Cabanes (Castellón), Spain, support@zoundroom.com:
I hereby give notice that I withdraw from my contract for the provision of the following service: [plan: Pro or Band, monthly or annual].
Subscribed on: [date]. Where: [web, App Store or Google Play].
Name: [name]. Address: [address]. Account email: [email].
Signature (only if this form is sent on paper). Date: [date].
Copyright: All visual, textual, functional, and design content found in Zoundroom is the exclusive property of Zoundroom and/or its licensors. This content is protected by intellectual property laws and may not be reproduced, distributed, or commercialized without prior written permission.
Data and components under free licenses: The preceding paragraph does not apply to the third-party data and components under free licenses that Zoundroom uses, such as the rhyme and synonym data or the chord sounds, nor to the adapted versions, lists and scripts that Zoundroom publishes with them. They are governed by their own licenses (CC BY-SA, CC BY, LGPL, CC0 and others), which you can find in the app under My profile → Licences and at zoundroom.com/data/rhymes/LICENSE.txt and zoundroom.com/data/thesaurus/v1/LICENSES.txt. Nothing in these Terms and Conditions limits what those licenses allow you to do.
User Content: As a user, you have the right to delete any personal content you have uploaded or created within the platform at any time, including recordings, notes, lyrics, reminders, and other generated material.
Confidentiality: We guarantee the confidentiality of your personal data and reserve the right to cancel your account without prior notice if your use of the app does not comply with our good use policies.
Full Deletion: You have the right to completely delete your account along with all its content at any time. To do so, please contact us.
Zoundroom is a service of Eliseu Bellés Martí, Spanish tax ID (NIF) 20907184T, with address at Sc Puerto, 6, Poblats Marítims, 46024 València (Valencia), Spain.
You can submit complaints by email to support@zoundroom.com, by phone on +34 695 45 11 08 or by post to Apartado de Correos 38 (PO Box 38), 12180 Cabanes (Castellón), Spain. We will send you an acknowledgement with a reference number and reply as soon as possible and within 15 days at the latest. If we do not resolve a complaint about a subscription, we agree to take part in arbitration before the Consumer Arbitration Board of the Valencian Community (Junta Arbitral de Consumo de la Comunitat Valenciana), which is free of charge; we will tell you so in writing when we reply. For other unresolved complaints, we will likewise tell you in writing a competent alternative dispute resolution body and whether we will take part. You can also contact the consumer authorities and, if you are a consumer, the courts of your place of residence.
To report illegal content, and as our point of contact for users and authorities under Regulation (EU) 2022/2065 (Digital Services Act), write to info@zoundroom.com, in Spanish, Catalan or English.
If you have any questions or concerns regarding our Privacy Policy or Terms and Conditions, feel free to contact us at: support@zoundroom.com
